How On-demand Care Works

You can access virtual visits from Montana Pediatrics using your desktop, laptop, or smartphone, but make sure your device has a camera and microphone.

These virtual visits are made possible through our technology partner, Refyne Connected Care. When you start a virtual visit, you’ll be redirected to their website. Before you can meet with one of our pediatric providers, you’ll need to create a free account with Refyne Connected Care. Don’t worry, no credit card is required.

The first step in getting care for your child is to create a free account. After creating an account, you’ll then need to add your child as a patient under your account. The account creation process is straightforward. We recommend doing this before your child needs an examination.

To create an account, simply click here.

Now you’re ready to initiate a virtual visit by click any orange button labeled “Get Care Now” or “Start a Request for a Visit”. When you initiate a virtual visit, you’ll be placed in virtual waiting room. Unlike a normal waiting room, it’s germ free and the wait usually will be for a no more than 5 mins.

We’re committed to making healthcare easy for you. After your visit, there’s hardly anything left for you to do. Our providers will circle back with your child’s primary care physician and share visit notes. If necessary, you’ll just need to pick up any prescriptions.

You can contact us any time if you have concerns or questions about your visit.