Complex Care Coordination

Supporting families who are raising children and youth with special healthcare needs (CYSCHN) in accessing services and care they need to play, learn, and grow.

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We are building a family-centered complex care management program that is designed to truly meet the needs of families and children in Montana regardless of diagnosis, geographic location, or size and scale of the care team.

We are currently seeking 100 families who are open to sharing their everyday experiences, are comfortable with regular check-ins with our multidisciplinary team, and are passionate about making Montana a better place for kids with extra medical needs.

If you believe this program might be a fit, or if you’d like more information on the program, please complete our interest form. Melissa Eastlick, our CMC Program Manager/Patient and Family Advocate, will reach out via your preferred contact method within a week.

Who can participate in this program?

Families in Montana with children aged 0-18 who have long-term medical issues, and may need help managing care.

What does it cost to be part of this program?

Any type of insurance or uninsured families are welcome to apply. There are sliding scale for fees and no-cost options available. Whether you have insurance or not, we encourage you to reach out about participation!

Who is on the care team?

First and foremost, this program is not intended to replace the care your child already receives.

Our team consists of Jill Pate, registered nurse, Melissa Eastlick, medical social worker, and Alison Curfman, medical doctor who will work closely with you and your child’s existing care team.

What kind of support will this program provide for my family?

The support each family receives will look different! One family might utilize one thing from this list while another utilizes all of the resources. If your family needs something that’s not on this list, please complete the interest form and let us know!

Medical Support

  • Appointment scheduling
  • Medication management
  • Lab/test result dissemination
  • Establishment of care with new providers
  • Centralized communication with a shared plan of care for all members of your existing care team
  • Support in moving from pediatric to adult care

Non-Medical Support

  • Navigation of Medicaid and other insurance
  • Connect to resources like food, housing, and transportation assistance
  • Communication with education partners

Take the first step to getting the support you deserve and learn more about the waitlist and program from one of our team members.

Partners

Health Resources & Services Administration University of Montana